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Case Study: Rebuilding Go-To-Market for a D2C Skincare Brand

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Case Study - D2C Skincare Brand | Ace Vision Consulting
Industry Cosmetics & Skincare
Business Model B2B to D2C Expansion
Stage Post-launch
Services Provided
Go-To-Market Strategy Market Analysis Brand Positioning Influencer Strategy Strategic Decks

The Challenge

A legacy cosmetics and skincare brand with strong B2B revenues decided to expand into direct-to-consumer (D2C) under the leadership of a new-generation founder.

While the D2C brand had already launched and was active on social media, growth was inconsistent and marketing outcomes were unclear.

The founder approached us with one fundamental question: What exactly went wrong with the D2C go-to-market strategy?

Our Role

We stepped in as strategic partners to diagnose the core problem before any marketing execution.

Our mandate was to:

  • Audit the existing GTM strategy
  • Analyze competitor D2C skincare brands
  • Identify gaps in positioning and targeting
  • Rebuild a scalable GTM framework

What We Did

We conducted a deep GTM and marketing diagnostic, focusing on market entry strategy and brand perception.

GTM & Market Analysis

We evaluated the original go-to-market assumptions, customer targeting, and brand narrative.

Competitive & Influencer Study

We analyzed leading D2C skincare competitors to understand their approaches.

Critical finding: The brand's social presence was built around a single influencer, positioning her as the perceived founder of the brand.

Marketing Diagnosis

We identified key issues:

  • Misaligned influencer collaborations
  • Incorrect target audience segmentation
  • Over-reliance on short-term visibility
  • Lack of cohesive brand identity
  • No clear competitive differentiation

The Outcome

Deliverables & Results

We delivered a comprehensive GTM and brand repositioning deck that included:

  • Revised target audience with detailed personas
  • Clear founder and brand identity separation
  • New influencer and UGC strategy
  • Platform-specific content direction
  • Phased D2C GTM roadmap

The framework provided clarity and confidence to reset the D2C strategy before additional investment.

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